Let’s Screw Up

I’ve been giving a great deal of thought lately to the nature of what it is I do. This is spurred in some part by recent posts by Reuben Tozman and Clark Quinn, two leaders in the L&D field who have quite eloquently expressed some weariness with the state of things. Their sentiments seem to echo a lot of the things I heard six months ago when I attended my first professional conference, Devlearn. Many of the speakers there brought the same points up: elearning courses need to be more than just page-turning PowerPoint presentations, and an instructional designer’s toolbox needs to include more than just courses.

Yet when I look at what the companies developing our tools, all I see are tools that make prettier info dumps with loads of text on a page with next buttons. Somehow an avatar looking you in the eye lessens the blow?

So why the dissonance? Why do the leaders in our field preach change and innovation, while the developers we depend on try to sell us on pre-built characters and “programming-free” development? Why are they trying to force us down the well-worn path that we know isn’t good enough?

Probably because that’s what we’re asking for.

A lot of times, when I’ve shown people my work, they’ve remarked “Oh, I could never do anything like that because I’m not an x.” X being a graphic designer, a voice actor, a sound editor, a programmer, a game designer, a creative writer, a whatever. The truth is I’ve never been any of these things either (unless you count my brief, illustrious career designing yellow page ads and junk mail). More often than not, I decided I wanted to do something, then I messed around with stuff until I got what I wanted.

I think the reason companies give us these kinds of tools is they understand that many of us are stuck in a fixed mindset, where we have simply accepted who we are and believe there’s very little we can do to change it.

I’m too busy, I don’t have time to be creative! Just let me crank out the same thing I’ve been cranking out for the past dozen years!

To be fair, I don’t blame people for saying this. Large organizations and profit-seeking enterprises tend to not care for messing around and playing with new stuff. You gotta hit your numbers and pump out those widgets under budget, etc.

Let’s consider some of the ideas that came out of Daniel Coyle’s keynote at Learning Solutions. Instead of treating instructional design like a job (where we do what we’re told and go home at the end of the day), let’s think about it like a craft where we continually strive to make more awesome stuff. We don’t need an elearning tool making all the decisions for us and holding our hand through the process. Let’s do something new, even if it means doing something unconnected with your 9 to 5, and even if it means doing something terrible once in a while. Let’s not hate on beginners and people experimenting outside their comfort zone.┬áLet’s screw up without fear.

Notes from Dayna Steele’s DevLearn keynote

Rockstar is someone who is at the top, doing what they love and doing it on their terms
Cocky, confident, trying new things and believing in themselves
“Life is too short to not have any delusional notions of yourself”
Gives you the passion to try, fail and keep going
Implement the new ideas, some will work some won’t
Constantly change, but know the passions of their audience
Mick Jagger loves jazz, but nobody sees him to play jazz
Did she seriously just say she worked for KLOL? LOL.
Babysitting course – original was a corporate site; they changed it to fit their audience
Just listen
Find the smallest person in the room and bring them to the front; this made the Rolling Stones look taller in pictures than they really were
Do your homework
Sammy Haggar was always prepared for interviews, he watched local news and newspapers
When the interview was interesting, the audience stayed engaged
Continue to read
Keep up with everything
Gene Simmons attributed his success to reading, everything he could get his hands on
Don’t stay in your own world, read other worlds
Pick up a magazine you know nothing about, or a subject you don’t like
She doesn’t like NASCAR, but learned a lot about marketing
Read the news before you do anything
Cites the NRA tweeter who tweeted about shooting after the Aurora shootings
Do things for other people w/o expecting anything in return
David Crosby who got out of prison after 9 months; she helped him w/o requesting an exclusive interview – it was the first time he had been sober since he was 12
A year later CS&N went on a tour for the first time, David Crosby helped introduce her to her husband
Went out and asked for a dollar
Networking – got right to the point “give me a dollar”
Just ask and people will help with no questions asked
Keep it brief and relevant
Success in networking is not for sissies
Appreciation – remember to say thank you to those help us
Thank everybody, above below sideways
Keep a bowl of candy on your desk; people will stop by and talk
Do nice little things for people
Do things because you know in your heart it is the right thing to do
Help people, because people will never forget that you helped them
Kevin Hindon, kid with Cystic Fibrosis; his favorite band was Van Halen
So she helped get Van Halen get in touch with him and they made him their special guest for the show
He got sick before the show, and VH abandoned the soundcheck to visit him in the hospital
Your personal brand = your reputation
You gotta let the world know what you want and who you are
Just registered for online classes to finish her degree
Educating + fulfilling dreams

Matthew Cross & Judy Unrein’s DevLearn session on designing an effective business model for training

Designing an effective business model for training
Business model canvas – template for thinking about your business, customers, what you offer
Business model generation – book by Alex Osterwalder
Mapping out 9 building blocks
Speaking language of business and showing results
Business Model Canvas Explained – Youtube
We get myopic about what we do and not think about the revenue and partners that we need
Need to do this with your team
Generate lots of ideas; and then converge on what you need to do
Brainstorming, design thinking (Ideo) – design thinking toolkit
Reinventing the shopping cart – 60 minutes segment w/ Ideo
It’s not just about the box – Ideation, rolestorming, bodystorming, visual thinking
Gamestorming (book) by Gray, Brown, Macanufo
Post up activity
Everyone writes who your customers are on post it notes and puts it on the wall
will find out you have more customers than you think – customers who are indirectly affected
Or find you get more focused – depends on your purpose
You might have a completely different canvas for each group of customers
Forced Ranking – rank your customers by importance
“they’re all important” – what is the criteria? if this is hard to determine, just make an assumption – this might come up with different lists based on different criteria
Anxiety might surface at this point – if needed have everyone do it individually and then come together
Empathy map – connect with the customer in a more emotional way
Write the person’s name on the map so they actually think about a real person
Get a persona, an actual image of the person you’re designing for
How do we make the learner feel about the rule? How do we make them buy in? Giving technical information doesn’t always result in behavior change, though it may be a componenet of it
Business model alchemist .com
Value proposition designer
Business Model Generation (book)
Business Model YOU (book)

Tin Can API panel at DevLearn

Aaron Silvers; Clark Quinn; Mike Rustici; Stephanie Doll
Much more than next generation of SCORM
Support for mobile; everyone else has been doing it for 5 years
Now have the interoperability
With AICC announcement, they can move forward with AICC to combine resources
Tin Can is one technology in portfolio of learning architecture
CMI5 (AICC’s) will be an extension of Tin Can
Opens up experiences for learners; allows biz to understand gaps in learning
Learning experiences; a shift in the industry, we no longer have to be just a good provider of information, this is going to be increasingly devalued; what is our value proposition if everyone has access to information all the time?
Giving a good feedback loop – where does the learner go next?
Learning is not about connecting to info – about action and reflection
Learning as activity instead of content****
Just registering activity itself is not enough – but sequence of activities is a path to competency and track it that is meaningful
Starts the foundation of where we want to go
IT can be like what a mentor will recommend as a learning path
Tin Can is plumbing; just how we move data around
Where do you start? Start small. We all have something we want to do, but we can’t
Mobile, sharing across systems
About 30 vendors who have already adopted TC
When you do classroom training, you get a lot of feedback immediately
A rich feedback loop for elearning – you can find the content that was ignored, the thing that was clicked wrong
Force vendors to enable TC customization – should not be “you can make 6 TC statements”
Data mining + analytics
Content delivery not the way to develop people, allow them to make choice
How to develop people’s learning in ways that are much richer
Sequence of activities as a curriculum***
We have to space out information dump over time
Are instructional designers no longer going to be part of this, since mentors are now key?
Remove the box we’ve been in for 10 years
Like the plug on the wall
Need to make web service calls – webpage, app
It’s not just about training anymore we can embed TC calls in lots of different systems to give a picture of how a person’s activity ties to performance
Inspired by activity streams – ie Facebook
The vocabulary that was predefined is very limited; you can now extend the vocabulary in lots of ways; there is a registry of verbs
As the complexity increases, new solutions will arise
YOu can find the pieces that aren’t being utilized by learners
Can also find the places where users are having trouble with software; use for usability
YOu can look at a person’s record when they call you for help; so you can see what they’ve done, tried, haven’t tried to optimize what you do for them
You can actually build into the software how users use it
Biz doesn’t care where data comes from; LMS or whatever
Users can also save out the information from a course that they want to keep
ie in Sexual Harrassment you can save out definition of “quid pro quo” and copy it to a job aid
Does both transport and format of the information
Highly structured data
Rest, JSON
Doesn’t define database schema just how it comes in and out
ADL hosts mailing lists; LinkedIn
How do you get IT buy-in? Bypass IT and just do it. Create a business case for doing it
Big Data + Analytics + more information to find out what’s working
Informal learning + performance support
Based on a non-learning specific spec
Vendors can adopt it at different levels – at the lowest they can do it at the SCORM equivalent level
Demand vendors support what you want

Ignite panel at DevLearn

Big idea, 6 minutes, 20 slides

Robert Gadd
Mobile Learning in the moment of need
Am I sick, I need to make an appt on my phone, hit a speed bump in life
Found out he had cancer; how to balance – chemo radiation or robotic surgery – pick 2!
Used mobile devices and apps to get him through
Social media provided no value in his quest
Other apps ended up being very useful for connection organization education and engagement
Native apps were way better than the browser
Tracking his progress was essential

Judy Unrein
Bill Bauerman, founder of Nike
He spent a lot of time customizing training for athletes for their abilities and goals
One athlete told to run 10 miles after coming back from injury
Ran 10.25 and broke his metatarsal which resulted in the shoe
Manager / Training dept
Is there anyway for us to know our learners in the same way?
Get to know your audience before designing for them
What context? What content is most important? What background knowledge do they have? What inspires them?
Let the learner be self-directed, the coach doesn’t make the athlete, the athlete makes themselves
Get started with learning analytics; not easy

Chad Udell
What happens when Tin Can rules the world?
10 years ago, CSS was going to rule the world, now it does
Bring fire to your organization
YOu can measure any thing; real world results are what really matters
You’ll need to hold on
Gain a new perspective; become a strategist, curator, content specialist
Flexibility, understand business operations and performance
Not a magic bullet, you need to be clear about what you want to get out of it
There will still be issues
“keep your learning stuff out of my software”
You’re going to track everything and some of this will be meaningless
Need to be accountable
Mistake data for information, data is insight into change
There might be conflicts in information; someone might fail a task but succeed in a course
Support from Tin Can spec community

Megan Bowe
People change jobs often, have no way to own the data they have
62% of people leave a job in one year
Changing jobs is how they get ahead
Need to give them easy ways to move from place to place
Degrees and paper doesn’t show what a person has accomplished
Employees must be self sufficient; job titles and descriptions don’t show what someone has done
Top down hierarchy does not let org move fast; let people be self-sufficient at the bottom
We can pull connections more than ever before
If you do something outside your job description, the data of your experience is not shown when you want to leave your job
We have to give people a way to express where they want to go and give them the bits
Take things out of LMS and HR systems so people can own it

Jane Bozarth
What does learning look like – none of the pictures look like a classroom
They look like people doing stuff
Show your work
People are in silos, you don’t know how you overlap – links will subvert the hierarchies
Abstract, formal models
Narrate what you’re doing throughout the day
Not everyone is a writer, narrate, use video
Everyone has a cell phone, take pictures of what you have been doing
Show me what you know
Stop the “tell me what you’re doing” help them show it

Kris Rockwell
Trinity in the Matrix saying she wants to know how to fly a helicopter
But when she disconnects from the Matrix she doesn’t know how to fly it
In Neuromancer, jacking in
by 1999, they had full simulators tracked by an LMS
By 2011, they had static images and next buttons
Developers and designers no longer design for experience, they make it easy and cheap
Sherry Terkle – Alone Together, we focused on e not Learning
Excitement and wonder
Humans are curious
Mobile devices, why mimic what we do on the desktop
Can we use the capabilities of these devices?
These are game pieces on a broader game board?
Why not use analog with an electronic backend?
Need to let designers design and developers develop

Jeffrey Ma’s DevLearn Keynote

Emerging market for a card counter – opening of a casino
3 types of people at the opening of any casino – celebrities, card counters, hookers
Opening night of Bellagio, playing blackjack with Kevin Costner
When he started losing his friends said “this is like Water World all over again”
His defining moment: 21 and making objective decisions at the casino
Had $50K on the table with 19-19-19; dealer hit 21 lost the money
Decisions can’t be influenced by emotion
Omission bias we would rather have something harm us from inactivity
Following the correct objective strategy means fighting this bias
His mom had a bad stroke and the treatment was to do nothing with a 22% survival rate past 60 days
Decided on aggressive approach that worked
The fallacy of “gut feeling” – your stomach doesn’t have brain cells that makes decisions
Use the data
Separate the decision from the outcome – his friends ask him what to do; if he tells them to hit and they get it wrong, they blame him
If there’s a lot of high cards left in the deck it’s in the player’s favor
Bet more when the odds are in your favor, less when not
The most important thing in building your team is that you trust them
Give people small steps using game mechanics to increase motivation
Nobody wanted to be the “donkey boy” guy carrying chips and cash, wanted to move to the next level
Communicate – using codewords in the casino to find the best table
Metrics – measured everything, wrote down every situation to understand their own performance
Transparency – So everyone knew how everyone else was doing
Competition within in an organization; aligned incentives, when you win everyone in the team wins
Had trouble splitting 10s (something you shouldn’t do) despite the mathematical evidence to the contrary; people all around thought he was an idiot
You have to make the tough decision; do follow the groupthink just to please people who don’t have the same information
Loss aversion – we’re impacted by a loss more than a gain by the same amount
It causes us to make bad decisions
Invested in Apple at $60, his partners decided to sell at $120 despite the fact that they thought Apple was still a good buy
Invest long term
Facebook took the same risks at 30mill users as they did when they had 500mil
What if athletes didn’t know their stats?
Barry Bonds obsessed with chasing the HR record, Michael Jordan obsessed with championships
What if employees know their stats? Even microstats?
His company, show people to be 10x better by showing people their data
After his biggest loss $100K in 3 minutes, decided not to continue inaction
Why would he let 2 hands change his belief? He made the right decision but had a poor outcome.
Went back to playing and won all his money back and made $70K
We need to stick with systems we believe in even when things are hard

John DiGiantamasso’s DevLearn session on eLearning that supports the classroom trainer

Mistakes were made in computer based instruction in the 70s
Old timers thought television was going to revolutionize education
TEachers under analyzed, the initial elearning model was just present, test and evaluate
Not compelling not fun, had to be forced to do it
Play a game to make it fun, this didn’t work either
Building a bridge to let a truck cross the bridge, do a math problem and build a brick of the bridge; turned out the kids got the questions intentionally wrong to watch the truck crash
Next they learned about learning Knowledge > Comprehension > Application
They couldn’t control the user applying and comprehending, so they just focused on the knowledge dump and testing to see if that info got into the knowledge box
The brain can receive content, but on retrieval failure, the brain remembers
You have a memory of the failure and it reinforces the memory
Better memory = better chance of retrieval success
Eventually you start applying that content, since it’s always there
If you don’t access that content, all of it gets purged
What clothes were you wearing one month ago?
The purge is critical to the human brain; don’t fight it, understand it
These 6 different events are the tools of the trade
Mentor / Apprentice – the master baker who explains and demonstrates (receive content). Then questioning, giving immediate feedback when apprentice gets it wrong (retrieval failure/success).
Where’s the multiple choice test? Doesn’t exist, based on actual performance
Coach / Athlete – all about the game, getting ultimate technique in a game
Drills that have nothing to do with anything in the game; all for preparing for the game
Teacher / Student – formalized classroom instruction model newer
Homework, Labs forcing you to apply content
Quizzes and tests – are now at the end, isolated from the learning process
no immediate feedback, the only memory that builds is the grade itself
Testing does not reinforce learning in and of itself
eLearning – focus is only on Receive Content
When we decided to computerize learning, the only model we looked at was the classroom model
All computers have input, output, calculations; this mapped to the presentation, assessment and pass/fail for elearning
Look at the attributes of computers > same as teachers
Why can’t you look at an elearning experience where people say “it changed my life” like they would with a teacher?
eLearning not about content – that’s eBooks
not about credentialing – that’s eVerify
The 6 steps is “neural embedding”
You don’t think about hitting the curveball you just do it
This can be done with elearning
Cezanne’s the Card PLayers example – video of people asking question to build the anxiety
Then read the best practice response, watch the best practice and practice
“I learn by watching someone do it” or “Just give me the cliff notes”
provide content for those who want to read, listen and watch
Then have the trainer sit with them to do the assessment, the assessment tracks all the key skills and the trainer is there to give immediate feedback
Great teachers are great, whether human or computer
Rely on neural embedding
Focus on the learning, not the little e

Alison Levine’s DevLearn keynote


Mt. Mckinley, her favorite mountain
Doing more with less, getting job done with the resources you have on hand
Karsten’s pyramid, most challenging
climbed while there was a separatist conflict in the region
Couldn’t get in, so was escorted by the Indonesian army
Ask the right questions, it’s always easier for someone to say no than to help you find a solution
Keep asking questions until you get to yes
American Women’s Everest Expedition
Turned down the captaincy role because of the feeling of inadequacy
After 9/11, realized not to let fear keep you from what you want to do
It’s not just about technique and ability, it’s about willpower
No money, got sponsorship from Ford, funding entire trip because it coincided with launch of the Ford Expedition
Didn’t want to be sponsored by the Chevy Avalanche (ha)
Doesn’t do you any good to be on Everest with the best climbers if they don’t care about the team
Skill, experience & team players
Breaking down the expedition into smaller parts – Get to basecamp, base 2, etc
If you have a stretch goal, break it down
You don’t just go from camp to camp, lots of other logistics
Basecamp > 1 > Basecamp > 1 > 2 > Basecamp > 1 > 2 > 3 > Basecamp
To allow body to acclimatize
Psychologically draining to climb back down every time, even if you’re going backwards you’re still making progress
Progress doesn’t happen in one direction
Nothing like “Vertical Limit”
Kuumu Ice Fall, ice chunks in constant motion that makes it dangerous + crevasses
Climbing across crevasses in ladders
Fear is OK, complacency is what will kill you
Can’t afford to sit around and not react
How do you go to the bathroom on Everest? Pee funnel (!)
Build relationships so when things go bad, the people around you help out
Being strategic with other teams you need to call on for help
People who struggle on Everest, while other teams walk right past (because they don’t want to lose their summit bid)
Relationships with other teams increase liklihood they will help
Peter Ragat who was climbing ahead of them, slipped and fell
No matter how good you are and how prepared you are, things can still go wrong
Tragedy can blow up or bring your team together
Mitigate risks by learning from those who paved the way; not just successes but missteps
When you have a responsibility to a team, put a smile on your face and do your job
Can never expect those around you to endure something you won’t endure
The mountain is always changing and you have zero control
The storms are always temporary
The key to surviving them is you have to take action based on the situation and not the plan
Focus on executing based on the situation at the time
At 26K feet, the “death zone” the human body can no longer survive
5-10 breaths for every step, slow travel
Forgot about the summit and just focused on a rock in front of her
Oxygen tank malfunctioned at the summit, concerned she had cerebral adema
If you’re thinking you have cerebral adema – you don’t!
Rescues at that elevation is near impossible
A storm cloud started to come in, used proper judgment to turn back down
Very tough decisions when conditions are not perfect
Every move you make affects others around you
If it’s not right, cut your losses and walk away; one person’s poor judgment can take down an entire team
Got caught in white out on the way down
You only have enough supplies to take one shot at the summit
Going back down the mountain there was still risk
Even when things feel easy and calm there is still risk, climb isn’t over until you get home
8th time through Kuumu Ice Fall (7 previous times were OK), there was a a big ice fall
Other guy from NG saw them from above and told them to stay still, ice stopped 5 ft from them
After article came out it read “I told them to stay calm becuase I knew we were going to die.”
Meg Owen – soccer player who had to quit because of reduced lung function
Became a cyclist, going San Diego to Washington with Lance Armstrong
Passed away from flu due to lung
Her name engraved on her ice ax on her second time up Everest
Found herself in the same situation, decided to climb a little of the way despite bad weather
Finally summitted, “wasn’t that big of a deal”
Completed “Adventure Grand Slam” one of a dozen people who did it
It’s not about standing at the summit, but about the lessons you learn on the way and what you’re going to do with those lessons
The failed experience helped her know her risk and pain tolerance
Lack of failure tolerance keeps us from doing our best
The photo is a lie, no one gets to the summit alone
There will always be more mountains to climb, tomorrow you have to be even better

Brian Brushwood’s DevLearn Keynote


Prenote? from Aaron Silvers
Tin Can API 0.95 hit 1.0 in March/April 2013
A single spec moving forward – AICC will adopt Tin Can as foundation
“We are making shit better”

Scam School – intersection of entertainment, education and new media
Start with the entertainment and bring education
Brian has 0 qualifications
The Origin of Brands – book by Al & Laura Ries
Brands are what activate what people think about what you’re putting out there
Branding is organic, always changing, different brands competing for supremacy
Constant divergence
Identify one niche and totally own it > Fedex, Mcdonalds, Coca-cola
Be first, people know the 1st person to cross the Atlantic and the 3rd (first woman), but not the 2nd
In the early days, be first in the mind if you can’t be first for realsies (be second and win by being the exact opposite of the first)
Coke/Pepsi, Home Depot/Lowe’s
Look for the unfilled niche
Brian did it by doing bizarre magic, he didn’t even call it magic
The illusion of learning that enhances the entertainment
Found there was no niche for being an internet magician
There was a big audience for “bar tricks” but the content was poorly created
Scam School was a rejection of all the videos that were out there
“Don’t let love be your guiding force” be the opposite of everything you hate
The psychology of persuasion : Influence by Cialdini
Social engineering – doing other people to do what you want
Fixed action patterns; a standard stimulus response
The magic word “because” can get you what you want
Social proof like laugh tracks and follower counts – I trust them because everyone else trusts them
Operation iScam – cheat the way to the top of iTunes; the top ten of iTunes is the social proof
Got the Diggnation audience to subscribe to Scam School at the same time, got into top 10 twice
Cracking the top 10 made sure that Scam School stayed up there thanks to social proof
New media is a Wild West, still room for more niches to be filled
It has never been easier or faster to turn your ideas into a phenomenon
Stop chasing old media, instead increase your value to old media
Used vook to create an ebook for Scam School books
Scam School book used text, audio & video
Used same technique to get book to Top 10, the social proof got a publisher interested
Wanted to beat 50 shades of grey to top of itunes
The Diamond Club – a trendy knockoff of 50 shades taht was written by fans
Used a lever to flip people to the cause – wasn’t “buy my book”
Book hit top 10 in iTunes
People thought it was hilarious to leave 5 star reviews increasing social proof
Sold over 30K copies
The right idea at the right time presented in the right way can catch fire overnight

Storytelling & Gamification, Ken Hubbell’s DevLearn Session

INstead of a couple things that interrelate, there are lots of moving pieces; if you don’t talk about all of it, you’re only getting a small piece
You can’t throw a learning course at “wicked problems”
Project based learning; a learner centered pedagogy, there is inquiry and innovation you can ask questions that the situation didn’t count on
When you’re done you can explain what you did to solve the problem
The goal of designers and facilitators is to let people be in “the flow”
When you start a problem, you face anxiety but get in the flow as you gain skills
You get bored and go out of the flow when not faced with enough anxieties
(TED talk) World Peace Game – 4 or 5 countries faceoff against each other and force the kids to think their way out of the problems
After kids play the game, they have to present on what happened and why decisions were made
Storytelling – BF Skinner saying the instruction can be contrived; what matters is what skill are you acquiring
In order to learn real-world skills, you sometimes have to experience a contrived situation
Stories make people care, so they can embrace the subject in a way a PPT can’t do
It’s about context, a case study in one part of the world might not in another part
The framework you put the problem in, defines how the participants will react
How do you put something in play so others can build upon it?
You don’t say no, you look for the ways to build upon another person’s idea
Storytelling – Aristotle; beginning middle and end
Can’t keep people in the middle all the time, they will burn out
Freytag’s Pyramid
Take this model and match it with Flow; Rising action, climax, falling action, repeat
What changes a story to drama? plot character thought diction music spectacle
Plot = gameplay
Streamline the drama; these are essentially learning objectives
In a problem based learning environment, the character can change their mind; it begins at a certain point, but it may not end the way you intend
Players don’t have to agree on the story, but the players have to agree
Gamification is not new; Boy Scouts, Girl Scouts
Has not been an integral part of learning or business
Let’s make it fun by providing an extrinsic thing that makes you feel better intrinsically
You can achieve this or that; but if you and your colleague achieve this you get something bigger;
it’s only important if people care
Portal, if you play with 2 people you can solve some really complex puzzles
If you fail a lot of times, you understand these complex puzzles
The experience facilitator, lays out the story infrastructure and keeps everyone inside the game by acting as a referee
Cultivate the best user experience
These people like to share, they get excited about these things, help maximize individual and team flow
Good design is obvious, great design is transparent
Navy trying to solve fuel efficiency problems; put this out there so anyone could participate – energy mmowgli
Generated 740 ideas
The framework and infrastructure was available to share ideas, it just worked did not present another problem
Ender’s Game – learn by being immersed in the subject
Burn Notice – while the show is occurring, the lead character annotates what is happening, you can learn how to blow stuff up, pick locks and deal with people
Death World – A test environment that allows you to understand the world that is trying to kill you
Imagine a problem based learning environment where someone can learn from day one how to survive in your company and receive feedback and mentoring, annotating what they’re doing; so they have something after to review not just what they did but why they did it
If no one shares, the one person who knows is the only one who learns
Many free development tools – Shell oil guide on how to do scenarios; Unity 3d dev environment; mmowgli; sharepoint with mysite; move a zoo
It is not the technology, that is there to help with deployment, it’s not critical
Developing problem based learning is a journey, it’s not something that will occur overnight
RPGnow – website for writing RPGs
James Lester – research